Uitgebreide testerinstructies over het deelnemen aan sessies zonder interviewer.
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Instructies over het deelnemen aan een sessie met een interviewer.
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Wil je de software of mobiele app van User Sense downloaden? Op deze pagina tref je de downloadlinks aan.
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Yes. Sessions are best moderated by an experienced German-speaking moderator for the most natural responses. English-language moderation is possible for B2B or international audiences, and we can arrange simultaneous translation so your team follows along in any working language.
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We recruit from our own German panel of 25,000+ participants and may work together with partners if needed. You can specify any B2C or B2B profile, and we screen for people who are comfortable in a group and give clear, usable feedback. Recruitment usually takes 10 to 15 working days. If a recruited participant doesn't show up, there's no charge for that seat.
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Turnaround is usually 15 to 25 working days, depending on which parts we handle — recruitment, facilities, moderation, reporting, or the full study. Recruitment itself takes 10 to 15 working days. Tell us your deadline when you request a quote and we'll confirm a timeline that fits.
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We arrange focus rooms with observation and recording facilities in Berlin, Munich, Hamburg, Frankfurt, Cologne, Düsseldorf, Stuttgart, Leipzig, Hannover, Nuremberg, Essen and Bochum — with multiple locations in Frankfurt and Hamburg. Other German cities can often be facilitated on request. Every session can also run fully online or hybrid.
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Yes. Sessions can be moderated by an experienced Dutch-speaking moderator. If your team wants to follow along in another language, we can arrange simultaneous translation so nothing gets lost. Just let us know your preferred working language when you request a quote.
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Turnaround is usually 10 to 20 working days, depending on which parts we handle for you — recruitment, facilities, moderation, reporting, or the full study. Recruitment itself takes 5 to 10 working days within that window. Tell us your deadline when you request a quote and we'll confirm a timeline that fits.
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We recruit entirely from our own Dutch panel of 50,000+ participants — no third-party agencies. You can specify any B2C or B2B profile, and we screen for people who are comfortable in a group and give clear, usable feedback. Standard recruitment takes 5 to 10 working days. If a recruited participant doesn't show up, there's no charge for that seat.
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